Excellent - Service was prompt and exceeded my expectations. Additionally, the product was beautifully done. The photos on the site do not really do justice to the quality of the arrangement. Carol Rudolph, Verona, PA Excellent: I was very impressed with their website, the variety and the quality of merchandise. It was easy to place my order - I sent a bithday gift. I received promt e-mail confirmation, prompt confirmation by mail also. The gift was shipped the next day and my cousin has absolutely raved about the orchid arrangement and container. I am planning on using a Touch of Elegance to send flowers instead of a regular florist from now on- you can see what you are getting and their service is incredible. Jane Rotermund, Walnut Creek, CA Excellent: The wreath I ordered was beautiful! It was the best price for a wreath that size that I could find, and the wreath was shipped quickly. I will definately shop there again! Lynn Gannon, Scottsdale, AZ Excellent - The quality of their merchandise was high ... their service was prompt ... their prices were moderate ... and their shipping was careful. What else is there to say. Thanks, .... Elegance. Helen Ball, San Antonio, Texas Excellent. The website operated easily. When the product I ordered was not available I was notified immediately with substitution alternatives suggested. The store personnel were very friendly and helpful and ensured that my purchase was delivered on time. Bently Roberts, Burke, VA My custom arrangement looks fantastic on my dining room table - thank you! It was really fun working in your design studio through your interactive web site. The way you worked with me until it was just what I wanted was unique and as I said, I will let my sister know as I know she wanted that arrangement for her kitchen. Thanks again, you did a great job! Carol Lewis, Belvue WA Excellent - Everything went perfect and the price was right! Karla Schulenburg, Lake Forest, CA You guys certainly know customer service. My custom flower display was done in a most professional manner, I could actually see it being created on line and change it as we went along. Thank you so much - it is just perfect and looks great on my dining room table. Your packing and shipping got it here without a flaw. I will order again from you. Thank you. Laurie McKay, Denver, Colorado Excellent - Not only were the silk flowers more magnificent than the internet site would have suggested, everyone in my office wants to know where to get them. They were so realistic that my head nurse Wanda actually watered the gladiola, much to my dismay! (it's fine thank goodness!) Moreover, Cheryl the designer sent me an e-mail to make sure I was satisfied and that everything arrived in good shape, which it did. Everything was terrific. Lynn Friedman EXCELLENT! Wow...really fast & responsive. Added an unexpected greeting card to the gift I had sent to my husband....handwritten, even! Such a nice touch! Lisa Abstein, Tupelo, MS Excellent service -Thank you for the excellent job. This is my third order from your store and once again, I'm happy. I love the Valentine arrangement and received it in a timely manner. I will keep shopping with you folks. Lea Divin, Granada Hills, California Good customer service, product arrived on time and it looks great! Thanks. Andrea Lewis, Tucson AZ The item arrived on time, packaged beautifully and was just what I ordered at a very reasonable price. Thank You! Laura James, Englewood, Colorado Everything went great. I was a little concerned about the wreath, especially when I got the letter stating that I would receive it on Monday and it did not arrive. I was very appreciative that you informed me the reason and when it would arrive. They are also beautiful. Thanks. Susana Hite, Houston TX Loved what I bought it was better than the picture. Also I got it in 2 days, a record I am sure! Thanks, Michael Pitrone, San Francisco CA Fast shipping, great service. Thanks! Hetrick, New Haven CT Great products - great service! Will return. Amy Loretta, Overland Park, Kansas They did a terrific job on my order. One item was damaged in shipping. I called to tell them about it and a replacement was sent immediately. In fact, they upgraded the merchandise! A friend of mine (who is a decorator) visited and was VERY impressed with a couple of the pieces I had displayed in my home. She took their card and plans on ordering from them for her clients. I would definitely order again. Charlotte Harwood, Jacksonville FL Their product is excellent, priced competitively, and easy to order via the web. I ordered two baskets; one that was custom, and just requested one more custom order. Paul Winward, Sausalito CA Was very pleased with the product that I had received. I was expecting something that would look totally different than the picture. Dan-Vy Nguyen, Aurora CO Product was very nice. Very good service. Janice Woods, Avondale AZ Cheryl was very responsive to e-mails and made a wonderful arrangement for my living room. I plan on doing a lot of business with A Touch of Elegance!! Sharla Harris, Boise ID This company is outstanding...the order was even more beautiful than I thought and the delivery was prompt & well packaged. Thank you! Joanne Hiteman, Hopkinsville, KY My ordering experience, "A" I highly recommend this store. Santina Strasser, Everett, WA. Received first-rate service for a very reasonable price. Merchandise was in great condition when it was delivered and was delivered on time. An overall pleasant experience. Steve Johnson, Flintstone, GA You managed to give me personalized service even right before Christmas and send out a great gift that was even better than the one I originally ordered without any price increase due to being out of stock. Thank You for being so quality oriented with your customer service! Sandra Levesque, Enfield, CT Even the invoice was Elegant! I got a letter on beautiful stationary w/envelope thanking me for my order. The Christmas centerpiece is exquisite and was well packaged. I will definitely shop here again. Cyndy Moore, Yorktown, VA Excellent: A quality flower arrangement at a fair price. Customer service was second to none. Highly recommended! Peter Marchesani, Charles Town, WV Excellent - A Touch of Elegance has custom made two arrangements for me and they have both turned out absolutely beautiful. I gave them as gifts to my grandmother and she adores them. Not only are the products exceptional, but I have been very pleased with the customer service that I have been shown. Cheryl has been wonderful to work with, very pleasant and knowledgeable -- its almost as if she can read my mind! Ive also been very pleased with the quick turn-around as well. On the whole, it has been a wonderful experience working with A Touch of Elegance and Im sure that I will think of them in the future. Becky Faller, Hayward, CA Excellent: I searched high and low for a Bird of Paradise silk arrangement. This merchant had several. I was worried about the delivery date since it was for a special occasion. The merchant actually got the arrangement to its destination a day early. Overall I am very pleased with this merchant especially after receiving a follow up email to determine mine and the recipients satisfaction. Now thats what I call customer service. Jaunita Lane, Los Angeles, CA Excellent - I was very happy with my purchase. I loved my floral arrangement. I really liked many of the products shown on the Touch of Elegance website and will defintely purchase more from this vendor in the future. The thing I found most impressive was the follow-up from the owner. After it was delivered, she sent me an email to make sure I was happy with my purchase. Kerry Lynch, Melrose, MA Excellent - Incredible high quality selection for every imaginable decor or preference. My order was a gift for someone else so I didnt get to see the arrangement; however, the recipient loves it and is very pleased at how real it appears--and smells! Great customer care and follow-up. Thank you! Brenda Toon, Richardson, TX Excellent - I was impressed that the foral arranger took the time to contact me asking about the condition of the arrangement when it arrived. Great follow-through on customer service! Doris Topolski, Cinnaminson, NJ Excellent -Products are incredible...customer service follow up to make sure my shipment had arrived and that I was happy with it was really impressive. Thank you for an excellent experience shopping on the web. Jean McCollister, Scottsdale, AZ Good - I couldnt be happier w/my purchase. I am not a big fan of fake plants and flowers. When I received this arrangement I was pleasently surprised, it really does look real and it is a heck of a lot easier to take care of! Adrienne Stachura, Lombard, IL Excellent - Their designer, Cheryl, did an outstanding job on the floral arrangement I requested to compliment a print I had purchased. After sending her a copy of the print, she was able to make an absolutely beautiful arrangement on her first attempt. This piece was packed superbly and got to me quickly and in excellent condition. It was perfect and I definitely plan to order additional Pieces of Art from A Touch of Elegance. I would highly recommend this seller to everyone. Yumi Cooper, Washington, D.C. Excellent - The flower arrangement was just what we wanted. They were excellent to work with and made the arrangement quickly. Shipment was a little slow, but to send it any faster would be very expensive, Im sure. Tammy Hargreaves, Macomb, MI Good - I AM VERY VERY HAPPY WITH MY ORDERS. Carolyn Pinkett, Oxford, GA Excellent products, excellent communication, and personalized customer service. This is a class act e-tailer! Catherine Brock, Oceanside, NY Excellent - I was extremely pleased with the service I received at A Touch of Elegance. They were true professionals through every step of the ordering process. The floral arrangement I ordered was made to my specifications, and when it arrived it was absolutely beautiful. Gilda Tarver-George, Tortola, Virgin Isl. Excellent - The silk flower arrangements are beautiful and prices are great. Customer service was the best I have ever received. Highly recommended. Jean McCollister, Scottsdale, AZ Excellent - I have purchased from A Touch of Elegance before and this second time was even a better showing of terrific customer service and a fantastic product. I have ordered online for many years and sometimes what you see is not always what you get, but A Touch of Elegance delivers exactly as advertised and when needing something custom done as I needed, they will continue to work at it till its just right. I could not be happier with how my experience has been. As before, I will continue to do all my floral decorating with A Touch of Elegance. Thanks for all your hard work! Jennifer Leigh, Kansas City, MO Excellent company to deal with, I would recommend highly to anyone. Qality of merchandise worth every penny spent. Angela Christidis, Deer Park, NY Excellent - I had placed and order mid december. I did not check my email till dec 23. I recieved an email from A Touch of Elegance stating that I needed to respond and give the ok to make my order by the 22nd. Needless to say I did not make my deadline. I did however, email them on the 23rd and asked that it be shipped. I recieved my order the next day (they upgraded the shipment at their expense) the day before christmas. I was tickled pink. Awsome customer service!!!!!!!!!! Brittany Pannell, Orange Park, FL Excellent - I had a very important Luncheon that I was throwing and needed two critical pieces of floral for that event. They went above and beyond for me and when the pieces arrived it was just what I wanted and it looked so beautiful. I highly suggest anyone that is needing lifelike floral designs or wedding designs to use A Touch of Elegance. They will continue to have all my business in the future! Jennifer Leigh, Kansas City, MO Excellent - They did a terrific job for me and I'll come back again when I'm looking for something to add a punch of color to our home. Thanks a million. Janet Dunn, Four Oaks, North Carolina Excellent-I recently purchased a floral arrangement from A Touch of Elegance, for our bedroom and I must say VERY ELEGANT, I never get tired of looking at it. Its beautiful. After getting fed up with the poor quality the retailers had, I resorted to the internet, and thank goodness I did, because I ran accross A Touch of Elegance. Theres no comparison, absolutely worth every penney!! Kathryn Benway, Oshkosh, WI Excellent - Beautiful merchandise and items arrived well-packaged and promptly; floral arrangements were beautiful. Merchant followed up with an e-mail to make sure Id received and was pleased with the merchandise. Id use these folks again. Lois Berens, West Des Moines, IA Excellent - I can't say enough about the beautiful work and wonderful service from this company. I have ordered several items and have never been displeased with any aspect of my transactions. If only everything were this easy! Linda Meyer, Pisgah Forest, NC Excellent: Great service. Product was just beautiful. Would definately make future purchases from this merchant! Toby Frank, Plantation, FL Excellent - I was extremely happy with the service that I received. I will definitely be using them again. Beverly Saul, Churchville, PA Excellent - I'm very pleased with the service I received at A Touch of Elegance. I couldn't find exactly what I was looking for but with their custom ordering they put it together in days at a very reasonable price. My floral arrangement is absolutely spectacular! Sharon McManigle, Matawan, New Jersey Excellent - The orchid arrangements were among the best I've seen and they represented excellent value. Service was timely and personal. Phil Murphy, Ambler, PA Excellent - They work with you in every way to meet your needs. Very great to work with. Jacqueline Fletcher, Hallandale, FL Excellent - Their designer is great. She's honest and helpful. Flowers are top quality, designs are beautiful. Would definitely do business with A Touch Of Elegance again!! Thanks!!! M. Tacy Smith, Westfield, New Jersey I loved both arrangements that Cheryl did for me-they are much more when they arrive than they are in the studio--so if you like whats in the studio, you'll LOVE what you receive. Thanks! Shirley Nevins, Montgomery, Texas Excellent - price was good, shipping good; ease of purchase excellent, customer service excellent - this is the best web site I have visited. Very well laid out and the pictures come up very quickly. E-mails are answered in a matter of hours. Very good quality merchandise. Ronald Alquist, St. Paul, MN Excellent - Out of all the merchants on the Internet offering floral design, I was fortunate enough to work with A Touch of Elegance. I sent Cheryl a picture. I wanted the arrangement to match the painting. She designed and redesigned several samples and put pictures in her Design Studio to show me until I was satisfied. I will definitely use their services again. Irene Wolven, Glenwood, IL Excellent - Wonderful service and great follow-up. I will definitely order from them again. Susan Romanick, Lauderhill, FL Excellent - Complete satisfaction...I highly recommend this store to anyone who values quality along with great service. My thanks---R. Emanual, Absecon, New Jersey Excellent: Magnificent floral arrangements. I'm a repeat customer!! Gorgeous flowers, high quality, great prices. Everyone in my office comments on how beautiful they are. Will definitely be back!! Lynn Friedman, Greak Neck, NY When I found this site, I was expecting to see the same assemblyline arrangements that lacked imagination and artistic value. Be asured that your input will be appreciated if the design you choose could be more you with your personal touch. Cheryl enjoys working with you and your ideas so your project projects your personality and taste. There is no other site that compares to this one. Marilyn Heenan, Dunkirk, NY noname222 Thank you for visiting "A Touch of Elegance". Come back often as we constantly add new items.